So, what was considered in the hi-fi solution?
From the basics, I stuck to the bottom navigation with 4 main views that follows a sequential flow:
At the user’s Home, it is where personalized feed and content appears. Aligning to current students’ mental model, I decided to follow a similar infinite scroll interaction where users could browse mentors who shares common experience with them, recent events that I might have interest in (or if my mentors are attending), group activities and so on. I will be highlighting on the 3 main flow of the mobile app in detail.
From my testing and research, I discovered that in looking for a mentor, they are pretty focused on what they are interested to relate with and talk about. They want to talk to mentors who share similar experience AND at the same time, knows their stuff (their domain/discipline). Mentee will be taking advice from these peer mentors and they want to trust that their mentors are informed in their domain. Similar hobbies are secondary priorities. Hence, in understanding their interest, I focused on domains and topics of discussion, not hobbies. Students could input their hobbies in their profile thereafter if they like.
As I mentioned previously, with the school’s SSO login, it allows us to pull basic information about the student (name, program, major etc.) ensuring a seamless, quick and easy process as information are auto-populated for students.
In the onboarding process, I wanted to keep this open – knowing what they need and explore hence ‘I’m looking for’ instead of ‘Mentors I’m looking for’. The subtle difference frames students’ mind as they onboard the app.And in the process of exploring Circle, if they need a mentor, ‘here are some great ones!’